Privacy Policy
Last updated: February 24, 2026
Mama's Bagels ("we," "us," or "our") operates the website mamasbagel.com and the associated online ordering system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and delivery address when you place an order.
- Payment Information: Payment details are processed securely by Stripe. We do not store credit card numbers on our servers.
- Order Information: Details of items ordered, order type (pickup/delivery), order history, and gift card usage.
- Location Data: If you choose to use the "Use My Location" feature for delivery, we access your device's geolocation to provide your address. This is optional and requires your explicit consent.
- Delivery Information: When you select delivery, your address and contact details may be shared with our delivery partner (Uber Direct) to facilitate the delivery of your order.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and gift card details via email
- To coordinate delivery through our delivery partner (Uber Direct)
- To communicate with you about your order status
- To improve our website and services
- To prevent fraud and ensure payment security
Third-Party Services
We use the following third-party services to operate our business:
- Stripe: For secure payment processing. Stripe's privacy policy can be found at stripe.com/privacy.
- Uber Direct: For delivery fulfillment. When you place a delivery order, your name, phone number, and delivery address are shared with Uber to assign and complete the delivery. Uber's privacy policy can be found at uber.com/privacy.
- Resend: For sending transactional emails (gift card notifications, order confirmations).
- OpenStreetMap/Nominatim: For reverse geocoding when using the location feature.
Data Security
We implement appropriate security measures to protect your personal information. Payment processing is handled entirely by Stripe using industry-standard encryption. We do not store sensitive payment information on our servers.
Data Retention
We retain order information for business record-keeping purposes. Gift card data is retained as long as the card has an active balance. You may request deletion of your personal data by contacting us.
Cookies
Our website does not use tracking cookies or third-party analytics. We may use essential browser features (such as localStorage) to maintain your shopping cart session.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of promotional communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us: